We started because we got burned
RescuePay was born out of frustration. After watching a subscription business lose nearly $800k in a single year to silent payment failures, we decided the industry deserved something better than a retry button and a dunning email.
Make involuntary churn a thing of the past.
Subscription businesses work incredibly hard to acquire customers. Involuntary churn — losing subscribers because of a payment failure they never even knew about — undoes that work silently and at scale.
We believe every failed payment is a recoverable relationship. Not through spam or harassment, but through intelligent, well-timed, channel-native conversations that reach customers where they actually are — WhatsApp, SMS, email — and give them a frictionless way to fix it.
Our AI works 24/7 so your team doesn't have to. And because we only succeed when you do, our interests are perfectly aligned.
What we stand for
Speed over perfection
Every hour a failed payment sits unrecovered is revenue your customer moves on from. We move fast, iterate relentlessly, and ship.
Customer obsession
Our customers' customers are real people with real problems. We treat every recovery conversation with empathy and respect.
Data-driven everything
Gut feelings are a starting point. Every decision — retry timing, message tone, channel priority — is validated with real data.
Trust by default
We handle sensitive financial data. Security and privacy are not features — they're the foundation everything else is built on.
Want to join the team?
We're always looking for exceptional people. Check out our open roles.
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